Privacy Policy

Who we are

TailBoardAI is operated by Justin Morey, doing business as TailBoardAI, in the Commonwealth of Virginia. This policy explains what information the TailBoardAI web dashboard and phone app collect, how it is used and the choices you have. Contact: support@tailboardai.com.

What we collect

• Account details: name, work email, phone number (if entered), company and role.
• Company records: company name and time zone, crews, roster names and classifications, equipment units, deployments and utilities.
• Work records: work orders, status taps and times, notes, ETR extensions, photos and files of field paperwork, timesheets, expenses and receipt images.
• Location: when a foreman taps a job status or extends an ETR, the phone's location and its accuracy, if the user has allowed location. On the On site tap, the app also saves the three nearest emergency rooms it found on the phone. The app does not track location in the background.
• Billing: your billing email and the Stripe customer and subscription IDs. Card details go directly to Stripe and are never stored by us.
• Technical data: sign-in session cookies and the standard request logs our hosting providers keep, such as IP address and time of request.

We do not use advertising or third-party analytics trackers.

How we use it

• To run the Service: sign-in, syncing the phone app, showing work to the right people and exporting records.
• To send emails you ask for, such as sign-in codes and the optional daily report.
• To bill for paid plans.
• To answer support requests, keep the Service secure and fix problems.

We do not sell personal information and do not use it for advertising.

Who can see it

Inside your company, access depends on role: admins see the whole company, General Foremen see their crews' work, and foremen see the work orders they are assigned. Outside your company, we share information only with these service providers, which process it on our behalf to run the Service:

• Supabase: sign-in and file storage (photos, documents, receipts).
• Neon: database hosting.
• Vercel: web hosting for the dashboard and app server.
• Resend: sending email.
• Stripe: payment processing.

We may also disclose information if the law requires it, or to a buyer or successor if TailBoardAI is sold or transferred, under this same policy.

On the phone

The phone app keeps a copy of assigned work and unsent records on the device so crews can work without signal, and uploads them when connected. Shift reminders are scheduled on the phone itself. Signing out removes the signed-in session from the phone.

Your choices

• Location: you can deny or turn off location for TailBoardAI in your phone settings. Status taps still work; no location is saved.
• Camera and photos: only used when you choose to take or attach a photo.
• Daily report email: turn it on or off from Reports in the dashboard.
• Access, correction and deletion: your company admin can change user roles and deactivate users. You can also email support@tailboardai.com to ask for a copy of your information, a correction or deletion. Because work records belong to your company, we may confirm requests with your company admin.

How long we keep it

We keep information while your company's account is active. If a company asks us to delete its data, or a user asks us to delete their personal information, we delete it within 30 days, except where the law requires us to keep it. Copies in our providers' backups are removed as those backups expire.

Security

Information is sent over encrypted connections. The database enforces company and role boundaries on every request, and sign-in uses one-time email codes instead of passwords. No system is perfectly secure; if we learn of a breach that affects your information, we will notify you as the law requires.

Children

TailBoardAI is a work tool and is not meant for children under 13. We do not knowingly collect information from them.

Changes

If we change this policy in a significant way, we will tell admins by email or in the dashboard before the change takes effect.